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About Us Bondi Sands
More than just a regular coffee cup, our special Reusable Ceramic Cup has been created in collaboration with frank green to support the rebuilding of our Australian community affected by the bushfires, with all proceeds being donated to the Australian Red Cross.
We recognise that the recovery from the Australian bushfires will take many years, which is why we believe this is a perfect conversation starter to continue to support the ongoing recovery of our community.
Brilliantly designed for those on the go, this reusable cup ensures an optimum liquid flow from the lid with a one-handed push operation for easy opening and closing of the lid.
The smart triple-walled insulation prevents heat from escaping too quickly, keeping your hot drinks hot for a longer time while keeping your hands cool.
Q. When will my pre-order be delivered?
A. Pre-orders will be shipped early February. You will receive an email when your order is on its way. Any orders containing both pre-order and non pre-order items will be sent together early February. To receive your other Bondi Sands items as soon as possible, we recommend placing a separate order.
Q. Which charities does Bondi Sands support?
A. We have committed to providing immediate relief through a donation of AU$100,000 divided between the Salvation Army and WIRES Wildlife Rescue.
Recognising the need for longer term support after the bushfire crisis, 100% of proceeds from our Reusable Cups and Bottles are going to the Australian Red Cross to support bushfire relief across Australia.
Q. Why is there an increased cost for postage and handling on your charity products?
A. This is to help cover the cost of processing and sending the product.
Q. Are these items tax deductible?
These products are not tax deductible.
Q. Can I refund my Reusable Cup/Bottle?
A. Due to the nature of charity donations we cannot offer a refund on these products. Frank Green offer a 12-month replacement warranty if your item is faulty.
Shipping is FREE for all orders over €50, otherwise a flat rate of €3.99* applies to European orders.
When your order has been dispatched you will receive another email with tracking information
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*Excludes Reusable Cup, Reusable Bottle, Sheet Protector, Pillow Protector, PJs, Self Tanning Tee & Robe.
Please reach out to our friendly Customer Care Team if you do have any enquiries.
If you have any queries regarding your delivery, refund or return please Contact Us